Financial Institutions Operations

We  analyze  all  and  any aspects  of  bank operations and deposit  operations  from  the  customer interaction  all  the  way  to  the  back  office.  We  understand  both loan and deposit operations for many  non-traditional  clients  and  make  recommendations  that  allow  effective  customer  interactions  and  maintain  regulatory  compliance.

We  have  seen  first  hand  how  regulations,  such  as  Know  Your  Customer  (KYC),  can  prevent  fraud  and  lead  to  expensive  legal  or  arbitration  actions.  Civil  suits  can  lead  to  regulatory  oversight  actions.  All  of  these  disrupt  your  organization.  We  have  participated  in  legal  actions  and  know  have  to  avoid  such  pitfalls.  Relying  on  your  core  processor  for  total  compliance  and  protection  is  not  best  practices.

We  have  assisted  with  selecting deposit  solutions  for  retail  and  back  room  efficiencies  and  compliance.

We  have  assisted  larger  and  smaller  organizations  with  many  operational  lending  issues.  This  area  can  expose  the  organization  to  significant  liability  and  potential  loss.  We  commit  to  practical  solutions  to  prevent  exposures  such  as  lender  liability.  What  may  appear  as  actions  to  protect  the  lender  may  cause  more  problems.

We  have  seen    some  really  unusual  circumstances  in  practice  and  in  the  court room.  Here  are  some  examples:

• Liens  from  a  prior  owner  not  released  creating  an  unsecured  loan.
• Interest  rate  changes  not  matching  outlined  loan  not  provisions.
• Home  equity  loans  obtained  during  a  merger  not  serviced  in  accordance  with  loan  agreements.

We  have  assisted  with  many  operational  issues  and  prevented  many  costly  operational  expasures.